Use your account to keep your contact information, saved payment methods, notification preferences, privacy choices, and account data up to date. The Account paths below are on the website. In the Naayya app, open Profile for your personal details and saved payment methods.
Update your profile#
On the website, go to Account > Profile to update your name, profile photo, contact details, and related account information. In the Naayya app, open Profile > Personal Details.
Your profile may also show studios where you have a role, teacher information, or feedback linked to your account.
Manage saved payment methods#
On the website, go to Account > Payments to view saved cards by business. In the Naayya app, open Profile > Payment Methods.
You can delete a saved card unless it is currently tied to an active membership or subscription. If a card cannot be deleted, review the membership shown next to it or contact the studio.
To add a new card, use checkout with a studio that supports saved cards.
Manage notifications#
On the website, go to Account > Profile > Settings.
You can manage:
- marketing emails
- studio-specific marketing email resubscription, when you previously unsubscribed from a studio
- SMS booking updates
- WhatsApp booking updates, when available
- marketing SMS
- marketing WhatsApp
You need a verified phone number before SMS or WhatsApp settings can be enabled.
Operational messages, such as booking confirmations, class updates, receipts, and account security messages, may still be sent when they are needed to provide the service.
Set your language#
In Account > Profile > Settings, choose your preferred language. This controls account and customer-facing text where translations are available.
Manage privacy choices#
In Account > Profile > Settings, use Privacy settings to manage cookie and browser-based analytics preferences.
You can also turn product analytics on or off from the same settings page.
Export or delete your account data#
In Account > Profile > Settings, use Account Data Export to request a copy of your account data. When the export is ready, the download link is shown on the same page for a limited time.
Use Delete account if you want to close your account. Naayya checks for blockers such as active subscriptions before deletion can continue. If deletion is allowed, there is a grace period before final removal.
After deletion, your personal profile information is anonymized and your login is removed. Bookings, payments, and operational records required for reporting or legal retention may remain.